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# Cloudways 403 Forbidden screen on WordPress

### Problem:

A 403 Forbidden screen is shown when trying to access the UXWizz WordPress plugin dashboard.

### Cause:

{% hint style="info" %}
Direct access to the UXWizz plugin folder is needed in ordered to view the dashboard.
{% endhint %}

There is a small incompatibility issue with Cloudways by default: Cloudways blocks by default access to all PHP files in the wp-content folder.

### **Solution:**

{% hint style="success" %}
Allow direct access to the wp-content folder, or at least to the UXWizz plugin folder.
{% endhint %}

See [**this guide**](https://support.cloudways.com/en/articles/5127209-restrict-direct-access-to-wordpress-php-files) on how to enable direct wp-content access on Cloudways. <br>