> For the complete documentation index, see [llms.txt](https://docs.uxwizz.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uxwizz.com/guides/basic-usage.md).

# Basic usage

After [installing UXWizz](/installation/installation.md) and [adding the tracking code](/installation/adding-the-tracking-code.md), use this guide to check visits, explore heatmaps, and watch recordings.

## Usage and features

### 1. Accessing the interface <a href="#id-1.-accesing-the-interface" id="id-1.-accesing-the-interface"></a>

Open your dashboard's HTTPS URL and sign in. The initial username is **admin**, unless you changed it. Select the website you want to inspect, then choose **Stats** or **Visitors**.

![UXWizz website overview with Stats and Visitors buttons for each tracked domain](https://2006615411-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ltuu0c63_YY4iXfi5vJ%2Fuploads%2Fgit-blob-4580a40e98c1e6e22ab0a72411ed68e7c05c0b48%2Fuxwizz-sites-v10.webp?alt=media)

Use the date range and segments at the top to choose which visits to include. Check the selected website and filters when a report looks empty or differs from another report.

### 2. Heatmaps

1. Select a website and open **Heatmaps**.
2. Choose the page and the screen size you want to inspect.
3. Select **Clicks**, **Movements**, or **Scroll**.
4. Use **Auto**, **Live page**, or **Recorded snapshot** to choose the page background. A recorded snapshot needs compatible full-recording data for that page and resolution.

![Click heatmap with page, background, and screen-size controls](https://2006615411-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ltuu0c63_YY4iXfi5vJ%2Fuploads%2Fgit-blob-4241c12a648d45f208324e6a3bfb79387d016704%2Fuxwizz-heatmaps-v10.webp?alt=media)

Use the settings gear to adjust the heatmap display and resolution filters. Compare similar screen sizes and page layouts. If the page background is blank, follow the [iframe troubleshooting guide](/guides/troubleshooting/dashboard/website-iframe-not-loading-x-frame-options.md).

### 3. Record Playback

1. Open **Visitors** for the selected website.
2. Use the date range, segments, or **Visited pages** search to find a session.
3. Select its play button. In the player, choose a visited page or use the timeline to inspect a specific moment.
4. Adjust playback speed or **Skip pauses** when reviewing a longer visit.

![Visitors table with playback buttons, visited pages, tags, and event counts](https://2006615411-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ltuu0c63_YY4iXfi5vJ%2Fuploads%2Fgit-blob-64d31d235c73faf7b915492e2887d710aa96817a%2Fuxwizz-visitors-v10.webp?alt=media)

![Session replay with playback controls, visited pages, and page details](https://2006615411-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ltuu0c63_YY4iXfi5vJ%2Fuploads%2Fgit-blob-731c4a6d37fad00f1d2b6a5b2797b2e167f3db76%2Fuxwizz-replay-v10.webp?alt=media)

A disabled play button means usable recording data is unavailable. It does not, by itself, identify a bot. Check tracking settings, retention, and whether the visit lasted long enough to send data.

### This is not a video recording

UXWizz records browser data and reconstructs the visit. The two [recording modes](/api/session-recording.md) behave differently:

* **Full page recording** stores page content and changes for replay. It is suited to dynamic pages and content behind a login.
* **Default page recording** stores actions and page URLs, then loads the current page during playback. Actions can run on that live page. Use `UST_noClick` on controls that must not be activated during basic playback, such as a purchase button.

A recording can be incomplete if tracking was blocked, the connection failed, or data was removed by retention settings. Check a test visit on your own site before relying on a recording workflow.

### 4. Admin settings

Open **Settings** to manage the options your [access level](/guides/dashboard-user-access-level.md) permits:

* **Tracking** and **Privacy** control what UXWizz collects.
* **Users & domains** controls dashboard accounts and domain access.
* **Scheduled Tasks** controls maintenance schedules and retention.
* **Updates** shows the installed version and available application updates.

### 5. Remove data from database

Use the session actions in **Visitors** to delete specific recorded sessions. For automatic cleanup, configure [Scheduled Tasks](/installation/optimization-tips/auto-delete-old-data-cron-jobs.md). Domain recording limits can also remove older sessions when the limit is enforced.

Check the selected website and scope before deleting data. Deletion changes the affected reports and cannot be undone from UXWizz; keep a database backup when you need recovery.