Requirements
For a new installation, use a fresh Ubuntu 24.04 LTS server and follow the interactive Linux installation guide. The installer prepares Apache, PHP, the database, and scheduled tasks. You do not need to create a database or an environment file first.
For an existing hosting account or WordPress site, see the installation guide. Your hosting must meet the requirements below.
Server requirements
UXWizz requires:
64-bit PHP ≥ 8.3, with pdo_mysql, OpenSSL, and zip enabled for the website.
MySQL ≥ 8.0 or MariaDB ≥ 10.7
A PHP-capable web server. The Linux installer configures Apache. Other servers, such as NGINX, need equivalent routing and access rules; they do not read Apache
.htaccessfiles.HTTPS before entering credentials or using the dashboard in production.
Permission for PHP to write the application files needed by setup, tracking, and updates. If setup reports a permission problem, ask the server administrator to check ownership and the affected paths.
The automated Linux installation needs SSH access and sudo or root permissions. Manual hosting installations need access to upload files and create a database with a dedicated database user. PHP or database upgrades, file ownership, firewall rules, and HTTPS setup require server or hosting-panel access; UXWizz cannot change them from the dashboard.
Check the PHP version and extensions used by the website. A hosting account can use a different PHP version for command-line scripts. Do not make all application files world-writable to resolve a permission error.
Choose server resources based on traffic, recordings, and how long you keep data:
Server specs (CPU, RAM)Website requirements
Include the UXWizz JavaScript tracker on your website: ust.min.js for basic recording or ust-rr.min.js for full recording.
You need access to add the tracking code to the pages you want to track.
If you are unsure whether your hosting meets these requirements, contact your hosting provider or UXWizz support.
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