Troubleshooting

  1. If the script does not record anything or simply doesn't work, you can:

    1. Open Google Chrome's dev panel by pressing CTRL + SHIFT + J

    2. Select the Console tab.

    3. See if there any errors in the console.

  2. If the script is still not working and your support period is valid please contact me at support [at] usertrack.net.

Common problems and solutions:

pageNo data is being recordedpageWebsite iframe not loading (x-frame-options)pageRefreshing dashboard sub-page leads to 404 errorpageCan't include tracker via Google Tag ManagerpageThe A/B test JS file is missing

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