Troubleshooting

1. If the script does not record anything or simply doesn't work, you can:

   1. Open Google Chrome's dev panel by pressing CTRL + SHIFT + J

   2. Select the Console tab.

   3. See if there any errors in the console.

2. If the script is still not working and your support period is valid please contact me at support [at] usertrack.net.

Common problems and solutions:

No data is being recordedWebsite iframe not loading (x-frame-options)Refreshing dashboard sub-page leads to 404 errorCan't include tracker via Google Tag ManagerThe A/B test JS file is missing