UXWizz (formerly userTrack)
Search…
UXWizz (formerly userTrack)
Introduction
🛠️ Installation
Requirements
Installation guide
Install on a new server
Optimization tips
📖
Guides
Basic usage
Session Recording
A/B testing
Database querying
Usage tips
Useful examples
Dashboard user access level
Resetting the admin password
Technical details
Troubleshooting
Refreshing dashboard sub-page leads to 404 error
Website iframe not loading (x-frame-options)
Can't include tracker via Google Tag Manager
Extending the dashboard
Support
🔧
JavaScript API
Tags
Events
Hooks/callbacks
Other API functions
📜
About
Changelog
Personal Data Information
Privacy Policy (uxwizz.com)
Subscriptions
Licenses and pricing
Powered By GitBook
Troubleshooting
​
  1. 1.
    If the script does not record anything or simply doesn't work, you can:
    1. 1.
      Open Google Chrome's dev panel by pressing CTRL + SHIFT + J
    2. 2.
      Select the Console tab.
    3. 3.
      See if there any errors in the console.
  2. 2.
    If the script is still not working and your support period is valid please contact me at support [at] usertrack.net.
​

Common problems and solutions:

​
Previous
IP Geolocation
Next
Refreshing dashboard sub-page leads to 404 error
Last modified 1mo ago
Copy link
Contents
Common problems and solutions: