# Troubleshooting

1. If the script does not record anything or simply doesn't work, you can:
   1. Open Google Chrome's **dev panel** by pressing CTRL + SHIFT + J  
   2. Select the **Console** tab.
   3. See if there any **errors** in the console.
2. If the script is still not working and your support period is valid please contact me at **support \[at] usertrack.net**.

## Common problems and solutions:

{% content-ref url="troubleshooting/tracking/no-data-is-being-recorded" %}
[no-data-is-being-recorded](https://docs.uxwizz.com/guides/troubleshooting/tracking/no-data-is-being-recorded)
{% endcontent-ref %}

{% content-ref url="troubleshooting/dashboard/website-iframe-not-loading-x-frame-options" %}
[website-iframe-not-loading-x-frame-options](https://docs.uxwizz.com/guides/troubleshooting/dashboard/website-iframe-not-loading-x-frame-options)
{% endcontent-ref %}

{% content-ref url="troubleshooting/dashboard/refreshing-dashboard-sub-page-leads-to-404-error" %}
[refreshing-dashboard-sub-page-leads-to-404-error](https://docs.uxwizz.com/guides/troubleshooting/dashboard/refreshing-dashboard-sub-page-leads-to-404-error)
{% endcontent-ref %}

{% content-ref url="troubleshooting/tracking/tracker-doesnt-with-google-tag-manager" %}
[tracker-doesnt-with-google-tag-manager](https://docs.uxwizz.com/guides/troubleshooting/tracking/tracker-doesnt-with-google-tag-manager)
{% endcontent-ref %}

{% content-ref url="troubleshooting/tracking/the-a-b-test-js-file-is-missing" %}
[the-a-b-test-js-file-is-missing](https://docs.uxwizz.com/guides/troubleshooting/tracking/the-a-b-test-js-file-is-missing)
{% endcontent-ref %}