> For the complete documentation index, see [llms.txt](https://docs.uxwizz.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.uxwizz.com/guides/troubleshooting.md).

# Troubleshooting

1. If the script does not record anything or simply doesn't work, you can:
   1. Open Google Chrome's **dev panel** by pressing CTRL + SHIFT + J  
   2. Select the **Console** tab.
   3. See if there any **errors** in the console.
2. If the script is still not working and your support period is valid please contact me at **support \[at] usertrack.net**.

## Common problems and solutions:

{% content-ref url="/pages/XkzpGjGUeWaRcRWlaLwP" %}
[No data is being recorded](/guides/troubleshooting/tracking/no-data-is-being-recorded.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MScUN2YAf1gbbN6uUdi" %}
[Website iframe not loading (x-frame-options)](/guides/troubleshooting/dashboard/website-iframe-not-loading-x-frame-options.md)
{% endcontent-ref %}

{% content-ref url="/pages/ctvgCyPHcieZW9YJlbqE" %}
[Refreshing dashboard sub-page leads to 404 error](/guides/troubleshooting/dashboard/refreshing-dashboard-sub-page-leads-to-404-error.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MTm57mhKEayjVmUia8Q" %}
[Can't include tracker via Google Tag Manager](/guides/troubleshooting/tracking/tracker-doesnt-with-google-tag-manager.md)
{% endcontent-ref %}

{% content-ref url="/pages/SAZcvPHBp6lrHboMAKIN" %}
[The A/B test JS file is missing](/guides/troubleshooting/tracking/the-a-b-test-js-file-is-missing.md)
{% endcontent-ref %}