Troubleshooting

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1.If the script does not record anything or simply doesn't work, you can:
1.Open Google Chrome's dev panel by pressing CTRL + SHIFT + J  
2.Select the Console tab.
3.See if there any errors in the console.
2.If the script is still not working and your support period is valid please contact me at support [at] usertrack.net.
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Common problems and solutions:
No data is being recorded
Website iframe not loading (x-frame-options)
Refreshing dashboard sub-page leads to 404 error
Can't include tracker via Google Tag Manager
The A/B test JS file is missing
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IP Geolocation

Refreshing dashboard sub-page leads to 404 error

Last modified 4mo ago