UXWizz
WebsitePricingDemoTwitter (X)
  • Introduction
  • 🛠️ Installation
    • Requirements
      • Limitations
      • Server specs (CPU, RAM)
    • Installation guide
      • Uploading the script
      • Creating a MySQL database
      • Running the installer
    • Install on a new server
      • Ubuntu 20.04 (or higher)
      • DigitalOcean
    • Docker
      • Via Docker Compose
      • Standalone Docker image
    • Adding the tracking code
      • Automatic SPA pageview tracking
      • Add tracker to Next.js App
      • Add tracker to React Router App
    • Optimization tips
      • MySQL/MariaDB
      • Auto-delete old data (cron jobs)
      • Apache
    • Frequently Asked Questions
  • 🔧JavaScript API
    • Tags
    • Events
    • Hooks/callbacks
    • Other API functions
    • Session Recording
      • Ignore specific elements
  • 📖Guides and features
    • Goals (NEW!)
    • Ask AI (NEW!)
    • Basic usage
    • A/B testing
    • Usage tips
    • Dashboard user access level
    • Resetting the admin password
    • Database querying
    • Technical details
      • IP Geolocation
    • Troubleshooting
      • Agency
        • MultiDB
      • Dashboard
        • Refreshing dashboard sub-page leads to 404 error
        • Website iframe not loading (x-frame-options)
        • License says "invalid"
        • Updating Fails
      • Tracking
        • No data is being recorded
        • Can't include tracker via Google Tag Manager
        • The A/B test JS file is missing
      • WordPress
        • Cloudways 403 Forbidden screen on WordPress
        • NGINX 403 Forbidden screen on WordPress
    • Extending the dashboard
    • Support
    • Migrating to a new server
  • 🎓Useful Examples
    • Feedback form (polls)
    • Tracking 404 Pages
    • Tracking UTM parameters
    • Tracking Google Ads GCLID
    • Storing user device types
    • Track video playback
  • 📜About
    • Changelog
    • Personal Data Information
    • Privacy Policy (uxwizz.com)
    • Licenses and pricing
    • [Deprecated] License Subscriptions
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  1. Guides and features
  2. Troubleshooting
  3. Agency

MultiDB

Problem:

You can not add new domains when multi-database is enabled.

Failed to create multi-db database. See error log for more.

Cause:

This usually happens because the MySQL user stored in the multidb-list.php file does not have privileges to create a new database.

Solution:

Execute this MySQL query, with your actual username (root in this case) and password:

CREATE USER IF NOT EXISTS `root`@`%` IDENTIFIED BY 'yourpass';
GRANT ALL PRIVILEGES ON *.* TO `root`@`%` IDENTIFIED BY 'yourpass';

The user needs all privileges on wildcard database names, because it has to be able to create new a new database for the newly added domain.

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Last updated 7 months ago

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